Charges Charges to customer credit cards occur as follows: One-time Invoices: When an Estimate is created WITHOUT the Recurring box checked, the invoice...

Cancel Recurring Charges If the customer requests to cancel the recurring transactions: From the navigation menu select Invoices. Use Select Filters to ...

Refunds and Returns If the customer requests a refund or return on an invoice: If the invoice related to the refund/return is at a status of Pending: Op...

Cancel a Refund or Return If there is a change and the refund or return needs to be cancelled: In the subject invoice being cancelled/refunded, click Can...