General FAQs

Folder for adding General FAQs articles

What is ServiceDemand?
ServiceDemand is a state-of-the-art field service management software platform enabling users to plan, schedule, and execute the delivery of services to cli...
Wed, Dec 30, 2020 at 6:34 PM
Can I test drive ServiceDemand?
Yes, absolutely.  Please click on the Contact Us link and request a free 30-day trial period and get ready to be amazed.
Wed, Dec 30, 2020 at 6:36 PM
Does ServiceDemand have apps for mobile devices?
Yes, we have both iOS and Android apps available in the Apple App Store and Google Play Store respectively.  They are free of charge to download and, when p...
Fri, Apr 9, 2021 at 11:29 AM
Do I need to integrate ServiceDemand with any other programs to use it?
No, ServiceDemand is a web hosted SaaS platform that is fully functional as a standalone instance.  Any integrations to CRMs, ERPs, or Support Desk ticketin...
Fri, Apr 9, 2021 at 11:29 AM
Does the ServiceDemand program run on a reliable platform?
Yes, ServiceDemand is hosted in the Heroku cloud platform as a service (PaaS) with horizontal and vertical scalability running in the Amazon Web Services (A...
Wed, Dec 30, 2020 at 6:30 PM
Can I host an on-premise version of ServiceDemand?
No, ServiceDemand is only available as a SaaS cloud hosted offering.
Wed, Dec 30, 2020 at 6:32 PM
Does ServiceDemand have Asset Management available?
Yes, ServiceDemand has an Asset Management module that provides comprehensive tracking of assets from entry into your customer’s asset ecosystem until final...
Wed, Dec 30, 2020 at 6:32 PM
I only have just a few technicians. Is this program overkill for me?
Not at all.  ServiceDemand is scalable to serve small business needs all the way up to medium enterprise sized organizations.  You can easily layer in added...
Wed, Dec 30, 2020 at 6:33 PM
What is the target industry for ServiceDemand?
ServiceDemand is ready, out-of-the-box to serve any industry.  It does not matter if you are performing a nationwide multi-site rollout of digital menu boar...
Wed, Dec 30, 2020 at 6:35 PM
What is your development cycle for new features and releases?
We are releasing major updates quarterly and are very responsive to requests for features that bring value to our clients.
Wed, Dec 30, 2020 at 6:37 PM